Even though most of the surveys come from saved templates or template galleries, there's still room for customization. The different aspects of any surv...

Your brand logo can be added to your Freshsurvey account when you sign up. To change the logo: 1. Go to 'Settings' in the left sidebar and click &#...

Global brand colors can be added to your Freshsurvey account, when you sign up. To change global brand colors: 1. Go to 'Settings' in the left side...

Creating a survey template Editing a survey template Creating a survey template Existing survey templates can be edited and saved as new ones. To creat...

If you are configuring a transactional survey, You can add transactional context properties as placeholders in the questions to personalize it more relevant...

Freshsurvey lets you add multiple question types to any survey you create. You can choose from multi-choice questions, long text, rating scale questions, ye...

Freshsurvey now supports multi-lingual surveys. What this means is that you can ensure your customer receives surveys in their preferred language. In this K...

Freshsurvey now supports the ability to add Pages (also known as "Sections" or "Question groups") within the survey builder screen.  ...

Survey action buttons such as Skip, Next, Clear selection, and Submit can now be customized to your choice. Go to the survey you wish to customize these...

In Freshsurvey, you can either opt to render the survey questions one by one in a 'Card' style or display all the questions at once in a 'Classi...