Workflows are automated actions that can be performed based on pre-defined conditions. While enabling automation, workflows can be triggered as soon as a re...

There are two types of workflows in Freshsurvey: Automated workflows: Automated workflows follow a 'condition-action' structure.  When a new su...

To create an automated workflow, click on Workflows, in the left navigation bar. 1. Click the +New workflow button to create a new Workflow and give it ...

To create a manual workflow, click on Workflows, in the left navigation bar. 1. Click the +New workflow button to create a new Workflow and give it a name....