Distribution

How do I collect additional contact fields via email embed collector
The first question from your survey can be embedded in a 3rd party marketing or email platform and distributed. In such a case, the HTML snippet can be edit...
Tue, 25 Oct, 2022 at 2:35 PM
What are the different types of questions I can add to my survey?
Freshsurvey lets you add multiple question types to any survey you create. You can choose from multi-choice questions, long text, rating scale questions, ye...
Thu, 16 Mar, 2023 at 3:59 PM
What is the difference between a one-time and a recurring survey?
1. Choose  'One-time survey' to send this survey just once to your audience. These types of surveys are ideal for market or customer research, and o...
Wed, 10 Aug, 2022 at 12:16 PM
What are the different collector statuses in Freshsurvey?
The status of a collector signifies whether the collector is active, has been paused, etc. The different statuses are: 1. Active: An active collector ch...
Wed, 10 Aug, 2022 at 12:16 PM
How do I stop my email surveys from ending up in spam?
Emails generally land in the inbox of the contact but sometimes emails can also land in the recipient's spam or junk folder and be lost forever. This af...
Thu, 13 Oct, 2022 at 7:53 PM
How do I trigger an ad-hoc survey via Freshservice
Ad-hoc survey requests are sent on a need basis as-and-when a specific contact becomes eligible to take the survey. These requests are triggered through API...
Mon, 24 Jul, 2023 at 1:49 PM
How do I trigger ad-hoc surveys via Freshdesk
Ad-hoc survey requests are sent on a need basis as-and-when a specific contact becomes eligible to take the survey. These requests are triggered through API...
Mon, 24 Jul, 2023 at 1:53 PM

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