Distribution

How do I collect additional contact fields via email embed collector
The first question from your survey can be embedded in a 3rd party marketing or email platform and distributed. In such a case, the HTML snippet can be edit...
Tue, 25 Oct, 2022 at 2:35 PM
What are the different collector statuses in Freshsurvey?
The status of a collector signifies whether the collector is active, has been paused, etc. The different statuses are: 1. Active: An active collector ch...
Wed, 10 Aug, 2022 at 12:16 PM
How do I stop my email surveys from ending up in spam?
Emails generally land in the inbox of the contact but sometimes emails can also land in the recipient's spam or junk folder and be lost forever. This af...
Thu, 13 Oct, 2022 at 7:53 PM
How do I trigger an ad-hoc survey via Freshservice
Ad-hoc survey requests are sent on a need basis as-and-when a specific contact becomes eligible to take the survey. These requests are triggered through API...
Mon, 24 Jul, 2023 at 1:49 PM
How do I trigger ad-hoc surveys via Freshdesk
Ad-hoc survey requests are sent on a need basis as-and-when a specific contact becomes eligible to take the survey. These requests are triggered through API...
Mon, 24 Jul, 2023 at 1:53 PM
Updating collector IDs in Freshsurvey
This article walks you through the steps required to update the collector IDs that are used when triggering surveys via third-party applications. TABLE ...
Mon, 20 Nov, 2023 at 2:52 PM

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