Before we begin

Here are some basic articles to help you understand setting up a survey

Surveys: An overview
Before we create a survey, let's get familiar with the layout of the template selector and the survey creator in Freshsurvey, and the different survey s...
Wed, 23 Aug, 2023 at 11:41 AM
Comprehensive Checklist: Preparing for Effective Survey Launch with Freshsurvey
Let’s get you geared up to gather insightful responses through Freshsurvey. Before sending out surveys using Freshsurvey's Email, Email Embed, Webapp Em...
Tue, 2 Jan, 2024 at 5:17 PM
How do I create a new survey?
To create a new survey, you can: 1. Click on the ‘+New’ button at the top-right corner of your screen. Then, click on 'Survey'. You can al...
Wed, 23 Aug, 2023 at 11:42 AM
How do I edit/ delete a survey that is currently live?
Live or active surveys cannot be edited. To make edits, active surveys need to be paused first. Once changes have been made, the survey can be reactivated. ...
Wed, 15 Mar, 2023 at 8:26 PM
What is Skip Logic? How can I configure skip-logic on Freshsurvey?
TABLE OF CONTENTS What is Skip logic? How do I configure skip logic in my survey? What are the actions that can be performed while configuring skip logi...
Wed, 23 Aug, 2023 at 11:53 AM
What is display logic? How do I configure display logic in my survey?
Display logic is a survey setting that allows you to ensure that only relevant questions are shown and irrelevant questions are hidden from your customers. ...
Wed, 23 Aug, 2023 at 11:53 AM
Creating surveys made easy: A guide to Copy-Pasting Questions
By utilizing the 'Copy and paste questions' feature on the New Survey creation screen, you can expedite the setup of your survey effortlessly. ...
Tue, 23 Jan, 2024 at 12:49 PM

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