Freshsurvey is a customer feedback platform focused on Net Promoter Score surveys (NPS®), Customer Effort Score surveys (CES), and Customer Satisfaction Score surveys (CSAT).

We provide a range of ways for you and your team to gather, view, analyze, and act on customer and employee feedback. 

Freshsurvey is optimized to help you gather feedback on an ongoing basis using the channels of your choice, helping you get an instant pulse on customer sentiment and loyalty.

In the 'Getting Started with Freshsurvey,' series of articles, we’ll teach you how to create and launch a survey project in just a few steps.