Responses

What are responses?
Responses allow you to view the answers received for the surveys you’ve sent out. You can view the responses and perform several follow-up actions, that hel...
Wed, 10 Aug, 2022 at 12:21 PM
How do I view responses?
To view responses to your survey: Start by clicking ‘Responses,’ in the left navigation bar You can see a list of responses on the left pane of the scree...
Wed, 10 Aug, 2022 at 12:21 PM
What are the different actions I can perform against a response?
Response actions allow you to perform additional tasks against individual responses. There are seven actions that can be performed: 1. Workflow: These are ...
Wed, 10 Aug, 2022 at 12:21 PM
How do I delete a response?
Responses can be deleted from the response action bar when a response is being viewed. The 'Delete' button allows you to delete responses. Delet...
Wed, 10 Aug, 2022 at 12:22 PM
What is the difference between 'Mark invalid' and 'Non-actionable'?
Both of these are a part of response actions, which can be accessed via the Response actions bar, which is displayed while viewing a response. Marking a...
Wed, 10 Aug, 2022 at 12:22 PM
What happens to responses if a contact has been deleted?
When a contact has participated in a survey and is subsequently deleted, their response remains on Freshsurvey. Post deletion, their name, and contact detai...
Wed, 10 Aug, 2022 at 12:22 PM

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