Survey creation

How do I select a survey from the template selection screen?
Surveys in Freshsurvey can be created only from templates. Choose a survey theme based on what kind of surveys you want to conduct.  Click on 'Next'...
Thu, 16 Mar, 2023 at 4:08 PM
How do I create a survey after selectig a template?
Once you've selected a template and given your survey a name, you can edit your survey. Let's run through the various elements. 1. At the ...
Wed, 10 Aug, 2022 at 12:17 PM
What are the different survey statuses?
Once created, there are three statuses for a survey: Draft: A survey is in the draft stage when all edits and configurations haven't been set live. ...
Wed, 10 Aug, 2022 at 12:17 PM
What are the different survey statuses on Freshsurvey?
There are three statuses for a survey: Draft: A survey is in the draft stage when all edits and configurations haven't been set live. A draft is also ...
Wed, 10 Aug, 2022 at 12:17 PM
What do I need to get ready before creating a survey?
Before creating a survey, we recommend the following to be in place. Crossing off these points ensures that your survey, when you're ready with it, goes...
Wed, 10 Aug, 2022 at 12:17 PM
How do I edit/delete a survey that's live?
Live or active surveys cannot be edited. To make edits, active surveys need to be paused first. Once changes have been made, the survey can be reactivated...
Wed, 10 Aug, 2022 at 12:17 PM
How do I change the logo in my survey?
Your brand logo can be added to your Freshsurvey account when you sign up. To change the logo: 1. Go to 'Settings' in the left sidebar and click &#...
Thu, 16 Mar, 2023 at 4:12 PM
How do I change the color scheme of my survey?
Global brand colors can be added to your Freshsurvey account, when you sign up. To change global brand colors: 1. Go to 'Settings' in the left side...
Thu, 16 Mar, 2023 at 4:14 PM
What are the different types of questions Freshsurvey supports?
Freshsurvey lets you add multiple question types to any survey you create. You can choose from multi-choice questions, long text, rating scale questions, ye...
Thu, 16 Mar, 2023 at 4:16 PM
How do I change the logical flow of my survey?
How the survey moves from one question to another can also be customized. This is done using Skip Logic.  What is Skip Logic? Skip logic lets you cr...
Thu, 16 Mar, 2023 at 4:18 PM

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